FAQs

1. What is India to Nepal Remittance?

Internet-based Remittance facility to remit funds to Nepal available on "www.onlinesbi.com" to the individual Personal Banking Segment customers of the Bank having transaction rights.

2. Who can send remittance under this scheme?

Resident individuals/NRI banking with State Bank of India and registered as users of the Retail Internet Banking facility and maintained the bank a/c for a minimum period of six month prior to the remittance. Registration of PAN No. in CBS with the Home Branch of the customer is mandatory.

3. What is the remittance application process?

Internet-based Forex Outward Remittance scheme is available in www.onlinesbi.com with FAQ and Help tools.

  • In the Internet banking platform, a separate tab (link / URL) is available under "Payments / Transfer" → “International Fund Transfer” menu (Fund Transfer Section).
  • Go to "Indo-Nepal Remittance" link to initiate on-line outward remittance request to Nepal.

Navigation: Payments/Transfers > Indo-Nepal Remittance > Apply

  • NOTE: International Beneficiary has to be added prior to submission of Remittance Application Form (RAF)
  • For first time users / logins for Indo-Nepal Remittance and to add beneficiary(ies) the remitter has to go to "Indo-Nepal Remittance > Add New Indo-Nepal Beneficiary" section under profile to add a new beneficiary(s). (Please also refer to item No's 5 & 10)

Navigation: Profile > Manage Beneficiary > Add New Indo-Nepal Beneficiary > Add

(For 1st time login "add new beneficiary" shortcut link will be available in the payment/transfer section)

4. Is remittance to Nepal permitted under RBI / FEMA regulations?

Cross border remittance facility from India to Nepal is allowed subject to the adherence of the provisions of the Foreign Exchange Management Act, 2000 (FEMA) and Wire Transfer Guidelines.

5. What is the maximum amount of remittance in on line Forex Outward Remittance?

Retail forex outward remittance up to a value equivalent of INR 10 lac per transaction. USD 2,50,000/- per calendar year, offered to our retail customers. No minimum amount of remittance is stipulated.

However, restriction on initial remittance to overseas beneficiary is capped at Rs.1,00,000 per day within 4 days of activation of beneficiary.

6. What are the available locations for outward remittance?

Remittance to Nepal will be credited to beneficiaries account maintained in Nepal SBI Bank Ltd. (NSBL) in Nepal or any other Banks in Nepal. The list of beneficiary Banks in Nepal is available under Add New Indo – Nepal beneficiary.

7. What is the currency of credit in beneficiary account in Nepal ?

Beneficiary account in Nepal will be credited in Nepalese Rupees(NPR) only.

8. What is conversion rate between INR and NPR?

1 INR is quivalent to 1.60 NPR

9. What is the Bank fee per remittance?

The fees and charges are charged to the remitter and will be as under:


Remittance amount (INR) Commission where beneficiary is an account holder of NSBL INR) Commission where beneficiary is a Non-NSBL account holder(INR)
Upto 5,000.00 20.00 70.00
Above 5,000.00 and upto 50,000.00 Same as above 95.00
Above 50,000 1.00 Per INR 1,000.00 or part thereof with a minimum of INR 75.00 and maximum of INR 1,500.00. 1.50 Per INR 1000.00 or part thereof with a minimum of INR 150.00 and maximum of INR 3,000.00.

For the beneficiary account maintained at Bank other than NSBL, additional remittance processing charges as under will be applicable in addition to above:-

Remittance Amount transferred through IPS: Flat NPR 100/- per transaction plus applicable IPS charge (presently NPR 10/-)

10. What are the special security features available in the on-line remittance application process?

  • The User will be required to key input his / her PAN number at the time of adding beneficiary. This PAN no. will be validated from CBS.
  • Maximum three beneficiaries can be added in a day. Activation of new beneficiary will be made on the next day. Activation status of beneficiary can be checked online.

11. What will happen on failed transaction in INB?

If transaction fails/get rejected due to technical/regulatory reasons, no amount will be debited. However, in case of insufficient balance in remitter account, rupee equivalent of bank commission will be recovered from remitter account.

12. What is the regulatory compliance requirement?

It shall be the responsibility on the part of the applicant (remitter) for full compliance with the extant regulatory requirements of FEMA / RBI, etc. The submitted application shall be deemed to be completed in all respects and that the application is being made after having full knowledge on the extant Rules and Regulations relating to Foreign Exchange Outward Remittances Regulatory requirements, as applicable for Indian residents.

13. Who is responsible for compliance of OFAC /AML / EU requirement of beneficiary/remitter?

Responsibility for compliance of Know Your Customer (KYC), Anti- Money Laundering (AML) and United States regulatory requirement on Office of Foreign Assets Control (OFAC) or European Union (EU) embargo on all outward remittances favouring the overseas beneficiary will be to the responsibility of the remitter/ applicant only.

14. What is the responsibility of the Bank on global regulatory compliance requirement?

SBI or its subsidiaries will be absolved of the responsibility for all OFAC blocked / rejected remittances at the foreign centre or centres. The Bank shall not be responsible for refund of any such remittance which is blocked on account of the OFAC check and shall not guarantee refund of such funds, which had already been duly debited to the account of the remitter at their request.

15. Who is the Bank partnering in the India to Nepal remittance facility?

Nepal SBI Bank Ltd. (NSBL), a subsidiary of SBI in Nepal has been selected as correspondent Bank for processing the remittance in Nepal.

16. User/Customer responsibility;

It shall be exclusive responsibility of the applicant / remitter to submit the remittance application request after having full knowledge of the RBI / FEMA regulations in India to Nepal remittance available with the resident individuals under extant SBI/FEMA/RBI regulations for Resident Individuals and on the INB security implications and most importantly with meticulous compliance on the INB password security obligations. SBI will be absolved of any loss arising out of cybercrimes / frauds etc. All request, hereinafter, for India to Nepal remittances under the Indo-Nepal Remittance facility submitted on-line within my INB rights will be deemed to have been originated by the remitter applicant strictly within the extant rules and regulations of FEMA / RBI and SBI as will be applicable from time to time.